bbiptv.us

Refund Policy

Introduction

At bbIPTV, we are dedicated to providing our customers with top-quality service and a satisfying user experience. We recognize that certain situations may warrant a refund request. This refund policy outlines the conditions and procedures for requesting a refund.

Refund Conditions

You can request a refund if the following conditions are met:

  1. You have purchased a subscription from bbIPTV.
  2. You are experiencing major technical issues that our support team cannot resolve.
  3. You have submitted a refund request within 7 days of the subscription purchase date.

Please note, refund requests outside of these conditions will not be accepted.

Refund Request Procedure

To request a refund, please follow these steps:

  1. Contact our support team at support@bbiptv.us, detailing the technical issues you are facing.
  2. Our support team will attempt to resolve the issues and provide a solution.
  3. If the issues cannot be resolved, our support team will give you instructions on how to submit a refund request.
  4. Submit your refund request following the provided instructions.
  5. Once received, your refund request will be evaluated. If it meets the conditions, the refund will be processed within 7 business days.

Exceptions

Refunds are not available in the following cases:

  1. If you have violated the terms of use of bbIPTV.
  2. If you request a refund for reasons other than major technical issues.

Refund Policy Modifications

bbIPTV reserves the right to modify this refund policy at any time. Changes will be posted on our website and will take effect immediately upon posting.

For any questions regarding our refund policy, please contact us at support@bbiptv.us.

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